@Title: la riparazione computer @File: pubdll07-rico @Participants: LUC, Luca, (man, B, 3, computer technician, computer technician, Pistoia) | SAN, Sandro, (man, B, 3, agricultural engineer, client, Pistoia) @Date: 30/10/2010 @Place: Agliana, Pistoia @Situation: a conversation between a technician and a customer about a problem regarding e-mail sending, researcher not preset @Topic: an unknown error in e-mail sending @Source: GRIT @Class_Lablita: public, dialogue, free-turn taking @Length: 12'07" @Words: 1549 @Words_no retr/frag: 1504 @Retracting: 29 @Fragments: 15 @Fragmented or Retracted Words: 45 @Interrupted Utterances: 48 @Terminated Units: 338 @Tonal Units: 602 @Turns: 156 @Acoustic_quality: B